Tech Support Scams be Aware
Tech support scams are nothing new, but they are on the rise, as fraudsters become more cunning and savvy in their attempts to extort money from unsuspecting consumers.
Major Service Company’s DO NOT CALL:
The most common tactic technical support scammers use is calling potential victims and claiming to be representatives of reputable, well-known companies such as Microsoft, Google or Antivirus Companies.
Often they claim to have discovered a serious issue on your computer, such as a virus, and will use scare tactics to get you to allow them to access your system remotely. Scammers install bogus software to fix the non-existent issue and charge you for it, while others will use the remote access to gather your personal information.
Legitimate remote support companies will never contact you unless you’ve requested help.
There is no way for them to know if there is actually a problem with your computer, so you should always be suspicious of unsolicited calls.
If you think you might have been the victim of a technical support scam, take immediate action to minimize your losses and protect yourself. You should contact the local authorities to file a report, and file an official complaint on the Federal Trade Commission’s (FTC) website.
If you gave any payment information, contact your bank or credit card company immediately to report the transaction as fraudulent. It’s also a good idea to change all of the passwords on your computer, especially if you granted the alleged technician remote access to your system.
If you need an additional help give us a call at (561) 216-1061