Remote Tech Support

Remote Tech Support How it works:  We identify and fix issues with computers, networks, and much more. We are using state of the art remote support technology we can diagnose and repair your technology issues.

We perform technical support from wherever you are located with our remote technical support software called Teamviewer and management tools we can quickly assist you with whatever technology trouble you may be having.

We offer fast, safe, and secure remote computer support to both Business and Residential customers. Our per incident remote services are based on a one-time fee for business customers and for residential.

Remote Assistance

Can’t wait for technician or cant bring your computer to us? We can help you right from our office! If you need remote desktop support. Download the software link below then call our office to book session with one of our remote engineers

Please click here to download the Team Viewer software.

Advantages of Remote Tech Support: Don’t have time to disconnect and drop off your computer? We have an efficient way to resolve that problem we can remotely log onto a machine to diagnose problems and make repairs.

At DNI Computer Repair Technology our number one goal is to help you. Our experienced and certified technicians are available 7 days a week to resolve issues as complex as setting up a business network, or as simple as helping you get the most out of your PC or laptop.

We are is here to help you with all of your Business computer needs. DNI Technology Computer Repair will get out to you FAST! We understand that in business, time is money, and we value your time.

Remote Tech Support

For Remote Tech Support we use secure software TeamViewer: TeamViewer is a safe and secure method of remote computer assistance. The TeamViewer program does not require installation. Only DNI Technology Computer Repair technicians will have access to your computer while the TeamViewer program is running. You can Cancel connection at any time.

There are a few requirements to use the TeamViewer Remote Assistance Program:

  • Microsoft Windows 7, 8 or Windows 10 Operating System
  • PC must be able to boot into Windows
  • A working high speed internet connection (Cable or DSL)

(If you cannot meet these requirements or are having hardware issues please Contact Us and we can perform On-Site repair service if you live in the Palm Beach County Area.)

Remote Assistance – PC Setup:

Step 1: Download the Team Viewer Remote Assistance program  Please click here to download the Team Viewer software.

Step 2: Run the Team Viewer program and note ID/Password.

remote tech support teamviewerClick Run to start the Team Viewer program. (It may take a moment for Team Viewer to start, as it checks your system and internet connection etc.)

 

Step 3: There is no installation! Once you run TeamViewer, you will see the screen below and you are then setup to receive a remote assistance connection from us. In the TeamViewer display is a randomly generated ID number and Password. Please make a note of these.

Leave the TeamViewer program running until we complete your repair. We will let you know when we are finished, and then you can simply close the TeamViewer program and Remote Assistance will be terminated. No uninstall needed!

We Service Palm Beach County: Wellington, Royal Palm Brach, Lake Worth, Greenacres, Acreage and so on.

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Computer Repair Services